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You must contact within 3 days of receiving your jewelry for a refund or exchange. Item must be returned in the original packaging. We will only refund/credit for defective merchandise.
Free jewelry is not eligible for return nor exchange.
Once an order has been paid it can be only be canceled within the 1st hour of making payment. After the 1st hour a 15% restocking fee will apply. Once an order is marked shipped the order can not be canceled. You must contact via email, firstname.lastname@example.org to cancel orders.